Delivery
- Orders are processed within 1–2 working days
- Delivery time: 3–7 working days (depending on location)
- You will receive a tracking link once your order is shipped
- We ensure safe & secure packaging for all décor items
Return & Exchange
We accept returns or exchanges only if:
- Product is damaged or broken
- You received a wrong item
Request must be raised within 48 hours of delivery
Video Required (Important)
- A proper unboxing video is mandatory
- Video must clearly show the package opening and product condition
Without video proof, return or exchange will not be accepted
Exchange
- Eligible products will be replaced with the same item
- Dispatch within 3–5 working days after approval
Refund
- Refund is provided only if replacement is not available
- Processed within 5–7 working days
💬 Help & Support
Need assistance? We’re here for you 👇
- Share Order ID + issue + video proof
- Response time: 24–48 hours
Contact us via:
- WhatsApp-9643728999
- Email-info@vorocollection.com
Quick Summary
- ✔ Fast delivery
- ✔ Easy replacement
- ✔ Video proof required
- ✔ Customer support available
